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David Edwards

Chief Compliance Officer at Swish.ai

David Edwards has extensive work experience in various roles and positions. David currently serves as the Chief Compliance Officer at Swish.ai, where they ensure compliance with regulatory systems and standards. David also holds the role of Chief Customer Officer at Swish.ai, where they contribute to the development and implementation of the hyperautomation platform.

Prior to their current positions, David was the Managing Director at Aspire International Consulting Ltd. In this role, they were responsible for managing the company's operations. David also worked at Bottomline Technologies EMEA as the Global Head of Support Services - Financial Messaging. This role involved providing customer support services and overseeing financial messaging operations.

David has also held roles at STERCI SA, where they served as the Chief Customer Officer/Chief Security Officer and was responsible for ensuring high service levels for clients and partners. David also worked as a Consultant at Simplex Consulting, where they contributed to strategic planning and financial analysis.

Earlier in their career, David worked at Sterci as the Head of International Customer Services and Director of Projects, managing customer services and overseeing projects within back-office banking systems. Before that, they worked as an IT/Business Consultant at a private consultancy firm.

Furthermore, David gained experience in education as a Facilitator ITP/Business Development Manager at Lambton College Sarnia. In this role, they contributed to the redevelopment of the Information Technology Program and worked on business development initiatives.

Overall, David Edwards has a diverse background with expertise in compliance, customer service, project management, and strategic planning across various industries.

David Edwards earned a Master of Business Administration (MBA with added major of Leadership) degree with a focus on Business Leadership and Strategy from Baker College Center for Graduate Studies from 2006 to 2008. Prior to that, they obtained an Associate of Computer Science degree with a Cisco option in Computing & IT Networks and a Bachelor of Business Administration degree from Baker College Business and Corporate Services. The specific years for the completion of these two degrees are not provided.

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Timeline

  • Chief Compliance Officer

    August, 2021 - present

  • Chief Customer Officer

    July, 2020