Shadya Al Harthy Al Harthy is a seasoned professional in human resources and customer experience, currently serving as the Human Resources Manager for Swiss-Belhotel International since November 2019. With a career beginning in January 2000 at InterContinental Muscat as a Receptionist, Shadya has progressively advanced through various roles, including Guest Relations Supervisor at Al Bustan Palace, Senior Human Resources Officer at Drake & Scull International PJSC, and Assistant Manager HR at The Ascott Limited. Prior experience includes managing customer experience at Alshaya Group and overseeing flight information at Oman Airports Management Company. Shadya holds a Bachelor of Business Administration in Human Resources Management from Open Arab University, completed in 2015.