Julia Dautzenberg

Julia Dautzenberg is an experienced professional in customer care and team management, currently serving as Teamleider Customer Care at Swiss Sense since January 2022. Prior to this role, Julia held various positions at IKEA Group from January 2018 to January 2022, including Teammanager Shopping Experience, where responsibilities involved guiding a team of 25, overseeing operations, and working on projects. Julia also worked at Woonlandschap de Leyhoeve from February 2016 to December 2017 as Deputy teammanager customer relations and Vastgoed en relatievertegenwoordiger, managing the leasing process for 200 apartments and 85 care suites, while ensuring customer service and collaborating with various departments. Julia's career began as a Managementtrainee, focusing on the implementation of hospitality in healthcare. Julia holds a Bachelor’s degree in business administration with a specialization in Hotel and Hospitality Management from Hotel Managementschool Maastricht, completed in 2016.