Raffaella Angela Sciuto

Raffaella Angela Sciuto is an experienced professional in customer service and quality assurance with a strong background in various industries, including air cargo, technology, and hospitality. Currently serving as Team Leader for Customer Service Italia at Swiss WorldCargo, Raffaella previously held roles such as Deputy Quality Manager and Quality Lead at Wipro, overseeing quality initiatives for the Facebook SBG project, and Search Operations Quality Assurance for the German market at TikTok. With prior experience at Ryanair managing quality assurance projects, and significant roles in guest relations at Crystal Cruises, Raffaella has demonstrated expertise in managing teams, improving operational efficiency, and enhancing customer experience. Educational qualifications include ongoing studies at Cambridge Judge Business School and degrees from Griffith College Dublin and the University of Wales.