Daniel Misteli

Head Of Consumer Service at Swisscard AECS

Daniel Misteli has extensive work experience in various roles and industries. Daniel is currently the Head of Consumer Service at Swisscard AECS GmbH since October 2020. Prior to that, they served as the Leiter Betrieb und Service Management at axsana AG from October 2019 to September 2020. From 2015 to 2019, they held the position of Head Customer Services at febs AG. Before that, they were the Eigner at Lifepoint private Spitex from January 2014 to March 2015. Daniel also worked as the Chief Operating Officer at Allianz Partners from August 2009 to December 2012. Daniel was the Manager Fraud & Chargeback at Swisscard AECS GmbH from January 2004 to August 2009. Additionally, they served as a Business Analyst at Sunrise Communications AG from September 2002 to July 2003, and as the Head of Contact Center at Futurecom interactive from August 1999 to August 2002. Daniel started their career as a Projektleiter at TELAG AG from January 1995 to August 1999.

Daniel Misteli completed their Master of Advanced Studies in CRM at the ZHAW School of Management and Law in 2009. Prior to that, they attended the Berner Fachhochschule BFH, where they pursued a degree in Betriebsökonom FH. The exact duration of their education at Berner Fachhochschule BFH is unknown.

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Timeline

  • Head Of Consumer Service

    October, 2020 - present

  • Manager Fraud Chargeback

    January, 2004