Miriam Ryser is an experienced product manager at Swisscom, with a tenure beginning in May 2007, holding various roles including Product Manager for Experience & Processes, Product Manager for My Swisscom, Business Process Engineer, Process- & Quality Manager, and Team Leader in Customer Care. Prior to Swisscom, Miriam worked at TalkTalk as Customer Care Leader from May 2004 to April 2007. Miriam holds a degree in Betriebsökonomie from ZHAW Zurich University of Applied Sciences and has further qualifications including a CAS in Process Management from SGO Business School and training in leadership from KLZ.
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