Mirjam Kupferschmid

Mirjam Kupferschmid serves as the Director of Sales Operation & Support at Swisscom since May 2021, with extensive prior experience at Hewlett Packard Enterprise from October 1994 to January 2021, where roles included EMEA Head of Pricing Process Enablement & Transformation. Responsibilities encompassed leading process and project teams for EMEA pricing operations, managing pricing process definitions, and overseeing major projects including SAP HANA implementation. Mirjam demonstrated strong leadership in pricing governance and process improvement across EMEA while managing teams of various sizes. Educational qualifications include a CAS in Digital Transformation & Customer Solutions from the University of St.Gallen and a Lean Six Sigma Black Belt Certification from Hewlett Packard Enterprise, among others.