Philippe Douglas is an experienced professional in the field of quality management and customer care, currently serving as the Quality Manager, Supervisor, and Technical Consultant at Swisscom since June 2016. Prior to this role, Philippe worked at ITS SA as the Service Desk Quality Manager from 2015 to May 2016. Philippe also has a background as a Team Leader at Tamedia Publications romandes between 2013 and 2015, and held various positions at Adecco Human Resources AG from January 2004 to September 2013, including Collaborateur Service Desk and Responsable Service Desk.
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