Philippe Grosjean

Philippe Grosjean is an accomplished professional with extensive experience in IT and digital transformation, currently serving as the Head of Customer Operations West at Swisscom since April 2016, where responsibilities include overseeing a team of approximately 250 engineers and acting as Deputy Head of IT Solutions. Philippe has led initiatives to improve customer experience for B2B clients and drive Swisscom's digitalization strategy. Prior roles include Chief Information Officer and Head of Innovation at IRU, Vice President and Managing Director at Optaros Europe, and Associate Vice President at Cambridge Technology Partners. Philippe holds multiple degrees, including an MBA from HEC Lausanne and an MSc in Computer Science from ETH Zürich, complemented by executive programs at IMD and other institutions.