Urs Bircher

Urs Bircher is an experienced professional in product management and operations, currently serving as Product Manager ESM ART and Teamleader System & Application Operations at Swisscom since March 2015. Prior experience includes roles as Director SCM at Axetris AG, Director Automated Systems APAC, Manager Global Refurbish & Spareparts, and Supervisor Customer Care at QIAGEN. Urs began a career in customer care at Pilatus Aircraft Ltd and held positions at swf and RUAG Aviation, where engineering apprenticeship was completed. Urs holds a Professional Bachelor in Business Processes from SFB Höhere Fachschule and a Certificate of Advanced Studies in ICT Lean and Innovation from ZHAW Zurich University of Applied Sciences, with ongoing education in Agile Coaching at University of Applied Sciences and Arts Northwestern Switzerland.