Alessandro Riza Nezhaj

Alessandro Riza Nezhaj is a seasoned professional with a diverse background in customer service and financial management. Currently serving as a Customer Security Office Agent at Swissport since May 2022, Alessandro excels in providing exceptional customer support and managing high-pressure situations. Previous roles include Financial Assistance and Collections Specialist at Capita for Lloyds Bank Group, where Alessandro assisted clients in financial difficulty, and Sales Advisor at GUESS?, Inc., focusing on achieving sales objectives and enhancing customer relations. Additional experience includes handling PPI complaints at Huntswood, management positions in the hospitality sector, and sales roles with a focus on business development and client service. Alessandro holds a Master's in Business Administration with a specialization in Digital Transformation from Bologna Business School and is pursuing an MSc in Finance and Strategy at The Manchester Metropolitan University.