Carolyn Schwitter

Carolyn (Gray) Schwitter has over 20 years of experience in designing and implementing large-scale strategic transformation programs in Fortune 500 companies. Currently, they are the Head of IT Service Integration & Management at Swissport. Prior to this, Carolyn worked as an Independent Organizational Transformation Consultant, providing consulting services for end-to-end operating and organizational transformation. Carolyn also served as the Director, Information Technology Business Relationship Manager at Mylan Pharmaceuticals, where they ensured alignment of business strategies with technical solutions. Earlier in their career, Carolyn held the position of Head of Worldwide Technology Organizational Transformation & Process Architecture at Pfizer and worked as a Manager in the Change Management Practice at Accenture. In these roles, they led various organizational and operational design projects and system implementations.

Carolyn (Gray) Schwitter earned a B.A. magna cum laude in English, with a focus on African American Literature (History), from the University of Rochester in 1995. In 2008, they obtained a Lean Six Sigma Black Belt certification from Villanova University. Carolyn also holds a certification in IT Information Library Foundations from AXELOS Global Best Practice, although the specific details (such as the year obtained) are not provided.