Swissport
Thomas Doogan currently serves as the Global Head of Operations Transformation & Excellence at Swissport since December 2021. Prior experience includes a 25-year tenure at easyJet, where Thomas held various key positions, including Head of Commercial Ops Revenue, Customer Experience Manager, and Ground Operations Manager. Notable achievements include leading initiatives to enhance non-ticket revenue through technology and customer engagement, as well as overseeing large-scale operations and safety management across multiple airport bases in the UK and Germany. Thomas holds a BA (Hons) in Business and Psychology with Spanish from the University of Bedfordshire.
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