Diogo Salgado

Diogo Salgado is an experienced IT professional with a solid background in technical support and management. Currently serving as IT Support Manager at Switch since December 2021, Diogo focuses on internal IT support and Quality of Life improvements within the office environment. Previously, Diogo worked as an Apple Certified Technician at iStore from April 2018 to December 2021, where responsibilities included troubleshooting and repairing Apple devices while maintaining key performance indicators. Earlier roles included serving as an Applecare Advisor at Concentrix and managing operations at MultiVersus, which involved customer service and electronic material evaluations. Diogo's career began as an IT Technician at ESCC, specializing in system diagnostics, hardware assembly, and network maintenance. An educational background in Technology and Multimedia from Avelar Brotero complements Diogo's extensive technical expertise, which includes proficiency in various operating systems and technical applications.