Joanna Wencel-Kandziora has extensive experience in CRM and event management. Joanna is currently working as the Head of CRM at Switzerland Tourism since August 2022. Prior to that, they worked as a CRM Manager at Ochsner Sport from May 2020 to July 2022 and as a CRM Manager at LIVIQUE, Division der Coop Genossenschaft from June 2018 to April 2020. Joanna also worked at Douglas Cosmetics/ Parfumerie Douglas, where they held various roles including CRM Team Lead & Event Manager from January 2012 to July 2016, Assistant to the Managing Director from July 2011 to December 2011, and Sales Assistant from September 2009 to July 2011.
Joanna Wencel-Kandziora's education history is as follows:
In 2022-2023, they attended the University of Applied Sciences and Arts Northwestern Switzerland FHNW, where they obtained a CAS (Certificate of Advanced Studies) in Usability und User Experience erfolgreich umsetzen.
From 2006 to 2011, they studied at Uniwersytet im. Adama Mickiewicza w Poznaniu, earning a Master of Arts (M.A.) degree in Work and Organizational Psychology.
In 2010, they participated in the Lifelong Learning Programme Erasmus at Humboldt-Universität zu Berlin, where they furthered their studies in Work and Organizational Psychology.
Joanna completed their secondary education at Bilingual High School N° 7 from 2003 to 2006 and obtained a Matura certificate. The specific field of study during their high school years is not provided.
Additionally, Joanna Wencel-Kandziora has obtained multiple certifications, including "Fundamentals of Project Planning and Management" from Coursera in September 2021, "Emarsys Marketing Plattform Professional" from Emarsys in February 2021, "Berufsbildnerkurs" from berufsbildner.ch AG in November 2020, "KNIME - a crash course for beginners" from Udemy in September 2020, "SCRUM verstehen - Agil denken und arbeiten" from Udemy & Thorsten Diekhof in July 2020, "Fundamentals of Graphic Design" from Coursera in April 2020, and "Visual Elements of User Interface Design" from Coursera in April 2020.
Furthermore, they hold language certifications, including "Goethe-Zertifikat C2 Grosses Deutsches Sprachdiplom" from Goethe-Institut e.V. in September 2019 and "Deutsches Sprachdiplom Stufe II" from Die Kultusministerkonferenz in May 2006.
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