Bridget Urban

Bridget Urban is an accomplished professional in customer success and account management with extensive experience in the healthcare sector. Currently serving as the Associate Director of Customer Success for Health Plans at Sword Health since March 2023, Bridget manages a high-performing team and supports national and local health plan customers across multiple business lines. Prior to this role, Bridget held various positions at Castlight Health, culminating as Director of Customer Success for a large health plan, where responsibilities included overseeing relationships and ensuring success following solution launches. Additionally, Bridget has a strong background with Aetna, having served in multiple roles from Senior Account Manager to Government Account Manager, focused on membership growth and client satisfaction. Bridget Urban holds a Bachelor's degree in Organizational Communication from Bloomsburg University of Pennsylvania.