Shavishka Nimesh Fernando

Shavishka Nimesh Fernando is an experienced customer service professional with a diverse background in the hospitality and travel industries. Currently employed as a Customer Service Representative at SW Safety, Shavishka has contributed to remote customer support since September 2022. Prior roles include Customer Service Executive at Gaura Travel, Team Supervisor at Med Cube, and Assistant Reservations Manager at Visit Lanka, showcasing expertise in customer relations and operational management. Previous experience encompasses positions such as Guest Relations Officer at D Pavillon and various front office roles at top-tier hotels, reflecting strong communication and organizational skills. Shavishka's educational background includes studies at multiple prestigious institutions, enhancing a foundation in service excellence.