Palesa Lerato Moraba

Palesa Lerato Moraba is an experienced professional currently serving as an Associate Service Coordinator at Sybrin since September 2023, where effective client relationship management and supervision of support incidents are key responsibilities. Prior experience includes the role of Incident Coordinator at Absa Group from March 2021 to April 2024, focusing on training and guiding service desk staff in processes and procedures. Palesa also worked as a Technical Trainer at Bhelela Technologies, providing technology integration support and developing training materials. Additionally, experience as a Project Assistant at Reflex Solutions involved administrative support and project coordination. Palesa holds a National Certificate in Information Technology (System Support NQF5) and a Higher Certificate in Information Technology (Technical Support NQF4) from OnTheBall College, complemented by a diploma in Physical Sciences from Kaalfontein Secondary School.