Customer Experience Team

The Customer Experience Team at Sydney Dance Company ensures that every interaction with the company, from ticket purchase to attending performances and classes, is seamless and enriching. The team, led by the Head of CRM and Business Intelligence, leverages data to personalize and enhance customer engagement. The Customer Experience and Venue Manager oversees the in-venue experience to create welcoming and inspiring environments, while the Customer Service Assistant provides direct support, addressing inquiries and facilitating a memorable experience for all patrons.