Mariam M.

Mariam M. is an experienced professional currently serving as a Senior Customer Experience Analyst at Sydney Metro, focusing on the Western Sydney Airport project since August 2022. Previously, Mariam held various roles at Sydney Metro, including a Customer Experience Analyst and acting Senior Manager Change Control. Additional experience includes work with Sydney Trains and Transport for NSW in various engineering and systems integrity capacities. Notably, Mariam contributed as an Architectural Designer and Lead Researcher for NASA's 'Life on MARS' project. Education includes ongoing studies in Customer Experience Strategy and Design at RMIT University and advanced degrees in Architecture from the University of Technology Sydney, alongside a Diploma in Project Management.