Sydney Water Corporation
Marde Newman is an experienced professional in customer experience and development, currently serving as the Developer Experience Implementation Lead at Sydney Water since November 2017, focusing on enhancing the experience for developer customers. Prior to this role, Marde worked as a Customer Experience Specialist and Customer Experience Analyst at nbn™ Australia from November 2016 to November 2017, where valuable insights were shared to improve internet connectivity experiences. Marde's extensive background at Optus from December 2004 to November 2016 includes positions such as Customer Experience Transformation Leader, Senior Business Analyst, and Customer Experience Analyst, where initiatives were led to transform customer interactions and ensure optimal customer experience outcomes in alignment with business goals.
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