Astor Velazquez Aguilera

Astor Velazquez Aguilera has extensive experience in information technology support, primarily as a Help Desk Technician at Symbotic since July 2016, where responsibilities include assisting users with hardware and software issues, managing ticketing systems, and ensuring high-quality customer service. Astor also has experience in testing and commissioning various automated equipment, having worked with Allen-Bradley PLCs, and has engaged in computer installations and optimizations during a prior internship. Earlier experience includes a tenure as a computer specialist at Université d'Holguín, where tasks involved server administration and technical support for students and faculty. Astor holds an AEC in advanced programming for industrial controllers and has a solid educational foundation in mathematics, computer science, and administration from various institutions in Cuba and Canada.