Matthew Massery

Senior Technical Writer at Symbotic

Matthew Massery has a diverse range of work experience in various technical roles. Matthew is currently working at Symbotic as a Senior Technical Writer since January 2022. Prior to this, they worked as a Technical Writer at Symbotic from August 2019 to January 2022.

Before joining Symbotic, Matthew worked at Carlysle Engineering Inc as a Project Manager from September 2018 to August 2019. In this role, they modified layouts of sprinkler systems using AutoSPRINK and revamped the database to track project timelines.

Prior to their role at Carlysle Engineering Inc, Matthew worked as a Technical Documentation Specialist at Pegasystems in January 2018. Matthew created and maintained documentation for internal IT infrastructure and applications, as well as expanded the Knowledge Base of commonly-asked questions.

In 2017, Matthew served as a Technical Consultant at TraceLink, where they executed compliance and track & trace software projects for drug supply chain clients. Matthew collaborated with customers on software usage, conducted requirement analysis, and performed testing activities.

Matthew's earlier experience includes working at Hewlett Packard Enterprise as a Technical Solutions Consultant II from December 2010 to May 2016. Matthew provided expertise in document imaging procedures and worked on a high-profile client project. Matthew also worked at Carlysle Engineering Inc as a Design Associate from June 2004 to December 2010, implementing and managing a project timeline tracking database.

Matthew's earliest role was as a Software Tester at Xcitex, where they identified glitches in new motion capture software, documented tutorials, and compiled assembly and installation manuals for hardware products.

Overall, Matthew has a strong background in technical writing, project management, documentation, and testing in various industries.

Matthew Massery attended Western New England University from 2003 to 2005, where they studied Engineering. Afterward, they pursued a Bachelor of Science (BS) degree in Computer Science at Wentworth Institute of Technology from 2007 to 2010.

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Timeline

  • Senior Technical Writer

    January, 2022 - present

  • Technical Writer

    August, 2019