Oscar Reese has extensive experience in talent acquisition and customer service management, currently serving as an Employment Recruiter and Senior Unit Manager at Symetra since October 2015. Responsibilities include advocating for customers and overseeing a small to mid-size Call Center focused on Life and Disability products, along with coaching staff on performance and ensuring goal achievement. Prior roles include Client Success Manager at Prime Pay LLC, AVP Customer Service Manager at Webster Bank, Client Service Manager at Fiserv Lending Solutions, Senior Customer Service Representative at Verizon Wireless, and Loan Servicing Manager at Mechanics Savings Bank. Oscar holds two Mini MBA degrees from the University of Washington Bothell and a degree in Business Management with a focus on Human Resource Management from Albertus Magnus College.