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Brigid Hines

Director Customer Insights at Symphony RetailAI

Brigid Hines is an experienced professional in customer insights, analytics, and product development, currently serving as the Director of Customer Insights at SymphonyAI since January 2023. In this role, Brigid analyzes complex business questions for Albertsons executives, delivering strategic analytical projects and merchandising recommendations. Previously, Brigid held the position of Director of Analytics and Consumer Insights at CROSSMARK, where responsibilities included delivering insights for CPG clients and developing direct reports. As a co-founder of MÁIRE STONE, Brigid focused on product development and establishing partnerships. Additional roles include Vice President of Global Product Development at Myron, Director of Merchandising at Sweda Company, and Marketing Head for Australia and New Zealand at BIC Graphic USA. Brigid holds a BS in Business Marketing from the University of Tampa.

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Tampa, United States

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Symphony RetailAI

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Symphony RetailAI is the leader in artificial intelligence-enabled solutions for FMCG retailers and CPG manufacturers. From customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations.


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501-1,000

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