Symphony SummitAI
Devi Manoj Allanki is a seasoned professional in the field of IT service management and solutions engineering, currently serving as Lead Solutions Engineer at Whatfix since February 2024. Prior to this role, Devi worked at SymphonyAI from November 2018 to February 2024, progressing through various positions including Solutions Architect, Associate Solutions Architect, Product Engineer, and Software Engineer, where responsibilities included the implementation and customization of the SummitAI ITSM tool. Devi's earlier experience includes roles at IBM as a Delivery Analyst and Process Specialist, focusing on business analytics and ITIL processes within IT infrastructure projects. Devi holds an MBA and PGPM in Marketing from The ICFAI University and is an Engineering graduate in Computer Science from A S R Institute of Engineering and Technology.
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