Caleb O.

Caleb O. has a diverse work experience in customer success and operations management roles. Caleb has held positions at various companies including Symphony Talent, Syntellis Performance Solutions, Lone Wolf Technologies, Cherwell Software, PowerSchool, and Bloch Executive Education at UMKC. Their roles have included Client Operations Director, Director of Customer Success, Renewals Strategy & Operations Manager, Senior Operations Manager, Regional Manager of Customer Success, Sr. Customer Success Manager, Manager of Customer Operations, Customer Success Manager, Customer Success Specialist, Program Coordinator, and Assistant Program Coordinator.

Caleb O. completed their Bachelor of Business Administration at the University of Missouri-Kansas City in 2012. In 2021-2022, they pursued a Graduate Certificate in Sustainable Transportation with a focus on Planning and Livable Communities at the University of Washington. Caleb also obtained additional certifications in Equality, Diversity, and Inclusion from Save the Children, and Wellness and Resilience for Frontline Workers and Managers from the Humanitarian Leadership Academy in 2023.