Abdi Abdi

Abdi Abdi is a seasoned IT professional with extensive experience in technical support and deployment. Currently serving as a Senior Help Desk Analyst and previously an IT Deployment Analyst at symplr since July 2018, Abdi specializes in troubleshooting hardware and software issues, providing user assistance, and managing IT services. Abdi has also held positions as a Student Technician at Texas A&M University's Provost IT, where responsibilities included assisting faculty and staff, setting up Exchange emails, and providing technical support. Early career experiences include roles as a Parts Specialist at O'Reilly Auto Parts and summer internships with the Houston Housing Authority's IT and Real Estate departments. Abdi holds a Bachelor of Science in Technology Management from Texas A&M University and is committed to humanitarian efforts as demonstrated by participation in the International Youth Friendship Development Program, which involved advocacy in South Africa.