Lauren James is a seasoned professional with extensive experience in customer success and sales. Currently serving as a Senior Customer Success Manager at Synack, Inc., since January 2025, Lauren specializes in managing customers' attack surfaces through a penetration testing platform. Previously, Lauren held the position of Senior Customer Success Manager at Synopsys Inc. from February 2020 to January 2025, where recognition included the Synopsys Service Award for exceeding renewal and growth quotas. Additional roles span various companies, including Transamerica, SBLI of Massachusetts, and State Farm, contributing to a strong background in customer service and sales management. Lauren also holds multiple professional designations from the Life Office Management Association (LOMA) focused on life insurance, annuities, and customer service.
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