Shashank Tewari has a range of technical support and engineering roles in the IT industry. Shashank started their career at TETRA INFORMATION SERVICES PVT LTD as a Linux Engineer (L3), where they provided troubleshooting support, assisted sales staff, presented Proof of Concepts, and handled network troubleshooting. Shashank then joined VMware as a Zimbra Technical Support Engineer before transitioning to Zimbra itself as a Zimbra Senior Technical Support Engineer. In 2015, they joined Synacor as a Zimbra Senior Technical Support Engineer, eventually progressing to the roles of Zimbra Technical Support Supervisor and Zimbra Technical Support Manager.
Shashank Tewari attended Manipal Institute of Technology from 2005 to 2009, where they earned a Bachelor of Engineering degree in Electronics and Communication. Shashank also attended Indian High School in Dubai and obtained an All India Senior Secondary Certificate. In addition to their formal education, Shashank has certifications from Cisco and Red Hat, including the Cisco Certified Network Associate (CCNA) and Red Hat Certified Engineer (RHCE), although the specific dates of when they obtained these certifications are not provided.
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