Caroline Potier

Caroline Potier is a seasoned professional with extensive experience in customer success, project management, and innovation within various sectors. Currently serving as a Customer Success Manager at Synapse Développement since December 2022, Caroline previously held roles as a Consulting Project Manager for EDF and AIRBUS at MI-GSO | PCUBED from February 2019 to January 2023. Earlier experience includes leading digital transformation projects at SNCF and contributing to innovation initiatives at EDF. Caroline began their career in optical retail, achieving significant sales performance at GrandOptical and Afflelou Groupe. Caroline holds a Master's degree in Strategic Project Management from IDRAC Business School and professional qualifications in optics from Institut Supérieur Optique.