Synapxe
Patricia Lau is a seasoned technical writer with extensive experience in creating and maintaining documentation across various industries. Currently serving as a Manager and Senior Technical Writer at Synapxe, Patricia excels in developing standardized process flowcharts and documents. Previous roles include Senior Technical Writer at Baxter International Inc. and NTT Ltd., where Patricia focused on optimizing Instructions for Use and process documentation. Notable experience also includes a position as APAC Content Manager at PayPal, where collaboration with cross-functional teams ensured high-quality content for diverse markets. Patricia's career trajectory reflects a strong foundation in technical communication, starting from early roles at Entheos Communications and Rockwell Automation, leading to significant contributions in product documentation and strategy development throughout various companies. Patricia holds a Bachelor of Science degree in Computer and Information Sciences from the National University of Singapore.
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