Ville Kauppi

Ville Kauppi is an experienced service management professional, currently serving as Senior Service Manager at Synchronoss Technologies since April 2015, where responsibilities include overseeing large-scale carrier-grade Content Cloud solutions and leading major incident resolution processes. Previously, Ville held various service management roles at F-Secure Corporation focused on content cloud and consumer security, and also gained extensive experience at Elisa in product management and user interface development. Early career roles included development management and IT support in the City of Rauma and systems specialist positions at Helsinki Telephone Corporation, demonstrating a strong foundation in technology and customer service throughout a progressive career.