Jenna Jacobs

Jenna Jacobs is a Senior Account Director at Synchrony Group, LLC, since September 2025, bringing extensive experience in account management and omnichannel engagement. Prior to this role, Jenna held positions at Genentech as Senior Manager and Interim Team Lead for Omnichannel Engagement from May 2020 to July 2025. Jenna's career includes various roles at Intouch Group from July 2016 to December 2020, progressing from Account Administrator to Senior Account Manager. Earlier, Jenna was a New Business Coordinator at The frank Agency, Inc., and Vice President of New Business at Roxo. Initial professional experience includes intern roles at the American Heart Association and Leawood Lifestyle Magazine. Jenna earned a Bachelor of Science in Strategic Communications, Spanish, and Psychology from Texas Christian University after completing education at Blue Valley North High School.