Jagan Louis has extensive experience in learning delivery and program management, currently serving as AVP, Asia Learning Delivery & Program Management Leader at Synchrony since May 2007. Prior roles at Synchrony include AVP, Enterprise Quality Assurance, Manager - Learning Engagement, Portfolio Control Manager, Frontline Manager, Senior Training Specialist, Subject Matter Expert, and Collections Specialist. Jagan began a career in the IT sector at Satyam Computer Services, Ltd as a Helpdesk Member in Telecom and worked as a Medical Transcriptionist at Vasant Software Solution - VSS. Academic qualifications include a Bachelor of Commerce from Manonmaniam Sundaranar University and a Bachelor of Commerce from St. Mary's Centenary Jr. College, alongside a Senior Secondary degree from Valerian Grammar School.