Jenn Zatkos

Jenn Zatkos is a seasoned professional in financial services with extensive experience in fraud prevention and operations management. Currently serving as the VP, Digital Deposit Fraud Prevention Manager at Synchrony since May 2023, Jenn previously held the position of Chief Operating Officer at Lake Shore Savings Bank. Noteworthy experience includes leading fraud measures at a Crypto Currency Brokerage and managing fraud investigations at M&T Bank for over two decades, where Jenn optimized operational teams and enhanced fraud strategies. Jenn's educational background includes a Senior Leadership Development Program at M&T Bank and a Graduate degree from the Consumer Bankers Association Executive Banking School. With strong leadership skills, Jenn is recognized for employee engagement and development in high-stakes environments.