Kevin Carroll

Kevin Carroll serves as the Vice President and Customer Experience Strategist at Synchrony, focusing on enhancing customer experience through collaboration and Human-Centered Design. Previously, at Capital One, Kevin held the role of Client Development Lead and Digital Product Owner, where efforts in the co-brand credit card partnership with Sony resulted in over $1 billion in annual sales. Earlier experience at Discover Financial Services included roles as Senior Marketing Manager in Digital Marketing and Marketing Project Manager, where Kevin led significant growth in student credit card accounts and managed multimillion-dollar marketing budgets. Kevin holds an M.B.A. in Marketing Management from DePaul Driehaus College of Business and a B.A. in Communications from Eastern Illinois University.