Jamar Jones

Jamar Jones is an experienced professional in customer success management and business analysis, currently serving as an Enterprise Customer Success Manager at Syncron since June 2022, where a focus on driving value realization and product adoption has resulted in long-term client partnerships and low churn rates. Previously, Jamar held roles as a Senior Business Success Analyst at Flagstar Bank, where management of internal mortgage policies and CRM infrastructures was key, and an Executive Client Success Advocate at Rocket Mortgage, contributing to the team that achieved eight J.D. Power awards. Earlier experience includes positions at Fresenius Medical Care North America as Manager of Healthcare Success and at DaVita Kidney Care as Clinical Success Manager, emphasizing collaboration with clinical stakeholders and the implementation of effective healthcare strategies. Jamar holds an Associate of Arts in Business Administration and Management from Henry Ford College and a Technical Business Analyst Certification from Rocket Mortgage Technology Shadow Farm.