Mark Gibson

Mark Gibson is an experienced Senior Customer Success Manager specializing in analytics within the ecommerce sector at Syndigo since January 2022. Mark has a strong track record of managing enterprise software client portfolios, enhancing client experiences through effective leadership and analytical problem-solving skills. Previously, as a Customer Success Manager at Dialpad and Ferguson Enterprises, Mark consistently exceeded retention quotas and successfully implemented engagement programs that reduced churn rates. As the Founder and CEO of SLO Connect, Mark established a professional networking non-profit that grew to nearly 500 members, demonstrating exceptional leadership and organizational abilities. Mark holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from California Polytechnic State University-San Luis Obispo.