Rilee Caudell

Rilee Caudell is an experienced professional currently serving as the Manager of Technical Support at Syndigo since August 2020, where responsibilities include managing support teams, addressing client pain points, advocating for team needs, and providing coaching and training for new employees. Prior experience includes serving as a Project Coordinator at Syndigo, where Rilee built client relationships, facilitated communication between teams, managed projects, and performed product audits. Earlier roles at Family Video included Store Manager, overseeing store operations, training staff, and enhancing customer engagement through promotions, along with experience as Assistant Manager and Customer Service Representative. Rilee's educational background consists of a Bachelor of Arts in Public Relations, Advertising, and Applied Communication from Illinois State University and an Associate of Arts in English Language and Literature from Illinois Valley Community College.