Derrick Yue

Derrick Yue, CSM, currently serves as Technical Support Manager in Cybersecurity at Microsoft since April 2024. With extensive experience at Sophos since October 2011, Derrick has held positions from Technical Support Engineer to Senior Manager of Technical Support, providing advocacy and support to over 20 platinum customers, resolving technical issues, and conducting health checks on customer environments. Derrick has previously worked at Accenture as IT Help Desk and as a System Analyst at Vision Critical, focusing on desktop operating systems and support. Additionally, Derrick is the Captain of the Rolling Thunder hockey club, managing team dynamics and participation. Derrick holds a Bachelor of Arts degree in History from The University of British Columbia, earned between 2006 and 2009.