Gordon Mason has extensive experience in customer operations and project management within the electricity generation and retail sector, currently serving as the Head of Customer Projects & Enablement at Synergy since October 2007. Mason has held multiple roles at Synergy, including Area Product Owner for CX360 and Project Lead for the Billing Transformation Project, showcasing a strong focus on enhancing customer experiences and operational efficiency. Prior roles include Operations Capability Manager, Sales Operations Manager, and Credit Management Team Leader. Mason's earlier career includes positions as a Transactions Officer at Soul and Account Manager at Blackwoods, following a sales graduate role at Wesfarmers Industrial and Safety. Mason began the career as a CNC Machinist at Lupulin Engineers after completing education at Childwall Comprehensive School.
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