Lesley Walker is an accomplished professional with over ten years of experience in contact centres within the banking and finance sector. Currently serving as the Executive General Manager Customer at Synergy since January 2022, Lesley previously held several leadership roles at Link Group, including Head of Service Delivery for GESB. At GESB, Lesley was instrumental in transforming the centre's culture to prioritize member engagement rather than solely service delivery. Lesley's educational credentials include a Graduate Certificate of Business in Leadership from Edith Cowan University and various qualifications in business and finance from multiple institutions.
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Synergy (Electricity Generation and Retail Corporation)
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As Western Australia’s leading energy generator and retailer, Synergy is an essential and trusted provider of electricity and gas. Utilising our diverse energy generation portfolio, Synergy supplies reliable and affordable energy to more than one million residential and business customers. Synergy owns and operates electricity generating assets, including thermal power stations, spanning from Kalbarri in the north, out to Kalgoorlie in the east and down to Albany in the south – an electricity network known as the South West Interconnected System (SWIS). Owned by the Government of Western Australia, Synergy proudly supports the people of Western Australia and plays an active role in the communities in which we operate. Synergy’s purpose is clear – to lead Western Australians to their intelligent energy future. For more information visit www.synergy.net.au.