Shemaya Jackson, ARM, WCWCP, serves as a Claims Team Lead at Synergy Comp since 2021, where responsibilities include reviewing claims across multiple jurisdictions and implementing strategies for timely resolutions. Previously, Shemaya held various roles at CCMSI, culminating in Claims Manager, focusing on coaching claim professionals and enhancing team performance. Prior experience includes roles as a Workers' Compensation Claims Consultant at PMA Companies and as a Workers Compensation Adjuster at Sedgwick. Shemaya's early career includes administrative positions at Ivory Chevrolet and Piedmont West Surgery Center. A graduate of Kennesaw State University with a Bachelor's degree in Project Management, Shemaya has demonstrated expertise in claims management, team leadership, and compliance across diverse industries.
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