Rafael Menini

Rafael Menini is a seasoned professional with extensive experience in customer success, service operations, and procurement across various industries. Currently serving as the Customer Success & Experience, Service Operations and BI Sr Manager at Syngenta Digital Brasil since March 2022, Rafael oversees a team of over 60 people, focusing on strategic planning and structural management. Prior roles include Head of New Business Development at Semexe, where Rafael developed strategies for introducing new sports categories, and Head of Customer Success at 99, where Rafael enhanced customer relationships and operational efficiency. Rafael also held significant procurement roles at Mondelēz International, Zoetis, Bunge, and Itau-Unibanco, honing expertise in spend management and strategic sourcing. Rafael holds a post-graduate degree in Industrial Administration from USP and a bachelor’s degree from Universidade Metodista de São Paulo.