Natalia R.

Natalia R. has extensive experience in cybersecurity and technical support, currently serving as a Cyber Security Incident Response Analyst III at Syniverse since September 2020, where previous roles included Cyber Security Incident Response Analyst II and Network Engineer. Prior experience includes working at SYKES as a Customer Support Engineer in Cisco TAC, providing Tier 2 support for Cisco products, and as a Service Desk Representative in Data Center, among other roles. Educational qualifications include multiple certifications from Cisco Networking Academy, Cobra - Academia de Ciberseguridad, and other institutions, with degrees in CCNA, cybersecurity, Linux, and quality assurance, complemented by cloud and information technology-related studies.