Jose Escobar possesses extensive experience in technical support and customer reliability engineering, currently serving as a Customer Escalations Engineer and Senior Customer Reliability Engineer at Sysdig since January 2020. Prior to this role, Jose worked at Docker, Inc. as a Technical Support Engineer from August 2019 to January 2020 and at Cisco from August 2015 to January 2020 in various capacities including High Touch Delivery Engineer - Security and Cisco Support Engineer for the Firepower Team. Jose’s earlier roles include Technical Customer Support Engineer at Sourcefire, HelpDesk Support II at Greenberg Quinlan Rosner, and multiple IT support positions in educational institutions. Jose holds a Master of Science in Computer Science from Texas A&M University-Corpus Christi.
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