Deborah Andrews is an accomplished leader in customer success with extensive experience across various sectors, including software and services. Currently serving as the Senior Vice President of Customer Success at SYSPRO since September 2025, Andrews focuses on customer retention and advocacy initiatives. Prior roles include Head of Digital Customer Success at Unily, where Andrews established a Digital Success Management function, and Global Head of Customer Experience Transformation at Unit4, overseeing global customer success operations. Experience extends to Salesforce and Gainsight, where Andrews developed customer success strategies and managed high-touch customer experiences. Earlier positions include International Salesforce Manager at JUST EAT and EMEA Sales Operations Lead at EF Education First, showcasing a strong background in operational leadership and team development. Andrews holds training credentials from Salesforce's Trailhead.
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