Ismael Tejada Jr

Ismael Tejada Jr is a skilled Network Administrator II currently employed at Systems Engineering since April 2023, responsible for configuring and supporting both internal and external networks while maintaining systems, applications, and security measures. Previously, Ismael served as the Enterprise Support Lead and IT Administrator at Care Access from April 2020 to January 2023, and as a Technical Support Analyst at Novartis Institutes for BioMedical Research from September 2016 to January 2020, where proactive support and application management for over 100 applications were key responsibilities. Ismael began the IT career as an IT Tech Center Specialist Intern at Novartis in early 2016, focusing on troubleshooting and service delivery. Educational background includes studies at Franklin Cummings Tech, Cambridge College, and ongoing coursework at Southern Maine Community College.