Moha Alshawamreh

Customer Success Engineer at Syte

Moha Alshawamreh has a diverse work experience spanning various roles and industries.

From 2021 to the present, Moha has been working as a Customer Success Engineer at Syte. In this role, they have provided custom solutions and resolved complex technical issues for over 100 customers while maintaining and growing relationships with them. Moha has also played a key role in onboarding clients and guiding them through the implementation process.

Prior to that, Moha worked as a Marketing Manager at Charney Resolution Center (CRC) from 2019 to 2020. During their tenure, they created campaigns to raise public awareness about the Palestinian-Israeli conflict and peace initiatives. Moha successfully increased social media engagement by over 600% and moderated peace talk simulations between Israeli and Palestinian teens.

In 2018, Moha served as a Customer Success Specialist at MobileODT. Moha led the initiative to improve customer support by creating a knowledge base and managed projects related to market research, web design, and site maintenance.

Before that, Moha was a Marketing Assistant at METROCITY (ITALY) WORLDWIDE LIMITED in 2016. In this role, they led the team responsible for market research as the company prepared to expand into the Middle East fashion market. Moha also created marketing content and organized company events, including an international fashion week at DDP Seoul.

In 2015, Moha worked briefly in a research and translation role at FITI Testing & Research Institute. And in 2012, they worked as a Web Developer at Centre for Content Creation, where they collaborated with a team to design, create, and launch Limkokwing University's new website and mobile application using PHP, HTML, and JAVA.

Overall, Moha Alshawamreh has gained valuable experience in customer success, marketing, research, and web development throughout their career.

Moha Alshawamreh completed a Bachelor's degree in Information Technology from Limkokwing University of Creative Technology from 2010 to 2013. From 2014 to 2017, they pursued a Master of Business Administration (MBA) degree in Behavioral Sciences from Soongsil University. In 2018, Moha enrolled in Tel Aviv University and completed an International MBA in Entrepreneurship and Innovation by the year 2020.

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  • Customer Success Engineer

    November, 2021 - present

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